Manages HUD, federal housing, and LIHTC compliance for a residential portfolio. Responsibilities include resident recertifications, documentation review, file audits, rent adjustments, resident assistance, record maintenance, and accurate use of EIV and TRACS systems. The role requires strong organization, attention to detail, regulatory knowledge, and in-person collaboration at the Braintree office, with occasional portfolio travel.

Assists the Compliance department with affordable housing file processing, income certifications and recertifications, tenant documentation, Yardi updates, and occupancy compliance tracking. Supports residents with housing assistance paperwork, answers questions, documents complaints, and maintains accurate, organized tenant files. Requires strong math, communication, customer service, attention to detail, organization, Microsoft Office proficiency, and professional certification within several months.