Provides welcoming front-desk service to YMCA members, guests, and program participants. Conducts prospective-member interviews and tours, sells memberships, builds member relationships, resolves concerns, applies YMCA policies, and maintains an organized lobby. May distribute locker keys and towels, monitor locker rooms, support fundraising and volunteers, and complete additional assigned tasks.

Greet and assist members and guests, handle inquiries and phone calls, conduct tours and sell memberships, resolve membership issues, enforce YMCA policies, distribute locker keys/towels, and maintain lobby cleanliness.