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Provides 24/7 first-level technical support for FAA aeronautical information systems. Troubleshoots hardware, software, network, and application issues; manages tickets, escalations, user accounts, system validations, maintenance notifications, and documentation. Supports software and hardware upgrades, data integrity checks, Special Use Airspace and NOTAM applications, stakeholder training, and operational status reporting. Works rotating shifts, including weekends and holidays, in an on-site government environment.

Design, develop, test, deploy, and maintain secure full-stack applications and microservices supporting FAA aviation operations. Build Java and Spring Boot back-end services, Angular front-end interfaces, REST APIs, and containerized cloud-native applications. Collaborate with architects, testers, platform engineers, and product owners in Agile teams. Support CI/CD, DevSecOps, code reviews, technical documentation, troubleshooting, performance optimization, and enterprise application integration.

Conduct full-cycle technical recruiting for federal government contracting programs, including sourcing, interviewing, offers, cleared talent pipelines, proposal staffing, and rapid contract hiring. Collaborate with program managers, Business Development, and security personnel while maintaining OFCCP-compliant records and supporting background checks, onboarding, and People Operations initiatives.

Provides 24/7 first-level technical support for FAA’s NAIMES applications and infrastructure. Responsibilities include troubleshooting, incident ticketing, escalation, system monitoring, software and hardware upgrade support, account maintenance, stakeholder notifications, application training, data validation, documentation, and Special Use Airspace and NOTAM support. The role operates rotating shifts onsite at the FAA command center and requires coordination with higher-level support and FAA operations personnel.

Lead and execute complex penetration tests (network, system, application, aircraft), develop Rules of Engagement, run red/blue team exercises, produce detailed PTRs, manage tools/environments, validate remediation, and brief FAA leadership on findings and remediation priorities.

The Systems Analyst supports an FAA program by managing systems analysis, hardware lifecycle, inventory support, and systems administration. Responsibilities include logistics support, configuration management, and assisting with server administration tasks in both Linux and Windows environments.

Provide day-to-day system administration for a large-scale FAA environment including Linux/Unix/Windows/Solaris/VMWare support, troubleshooting, monitoring, patching, backups, configuration management, documentation, stakeholder support, and on-call/disaster recovery operations.

The Technical Writer will prepare technical documentation, create diagrams, collaborate on Infrastructure as Code, and support program deliverables for an FAA program.