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Provides routine clerical and administrative support for the Department of State Passport Services contract. Responsibilities include preparing correspondence, scheduling appointments, maintaining calendars and records, answering and routing telephone inquiries, and completing routine office tasks. The role requires strong communication, organization, attention to detail, records maintenance, and calendar coordination. U.S. citizenship and the ability to pass a federal background check are required. The position is contingent upon contract award.

Supports executives through calendar and travel coordination, correspondence, document management, stakeholder communication, meeting and event planning, project follow-up, and administrative process improvement. Maintains confidentiality, accuracy, compliance, and timely completion of executive activities for the Department of State’s Passport Services Directorate.

Provides mid-level administrative and staff support to Passport Services leadership. Coordinates correspondence and decision materials, reviews and edits documents, tracks clearance actions, facilitates information flow, anticipates leadership needs, and organizes collaborative documents using Microsoft products and SharePoint. Requires familiarity with Department of State document processes and Consular Affairs operations.

Provides specialized administrative support to a Department of State Passport Services unit. Responsibilities include monitoring projects and finances, preparing briefings and reports, coordinating clerical activities, tracking tasks and schedules, planning events, supporting office relocations, and handling complex administrative assignments with independent judgment.

Provides staff and administrative support to Passport Services leadership, coordinating correspondence and decision materials, reviewing and editing documents, tracking clearance actions, facilitating communication, and organizing collaborative work using Microsoft products and SharePoint. Supports Department of State headquarters operations and applies knowledge of Consular Affairs, Passport Services, and departmental document processes.

Provides comprehensive administrative support to executives, including calendar and travel management, meeting coordination, correspondence, document control, stakeholder communication, project follow-up, event planning, and process improvement. The role supports the Department of State’s Directorate of Passport Services and requires maintaining confidentiality, accuracy, quality standards, and timely completion of executive activities.

Provides specialized technical and operational expertise for Department of State passport services. Analyzes complex issues, recommends process efficiencies, develops practical solutions, produces and reviews technical documentation, and advises project personnel on technical approaches and organizational requirements.

Serve as Scrum Master for Agile teams, facilitate Scrum activities, coordinate project delivery, remove impediments, and promote collaboration and continuous improvement. Implement and manage ISO 9001-aligned Quality Management Systems, ensure adherence to quality practices, and communicate delivery issues to stakeholders. The role supports the Department of State’s Passport Services and requires U.S. citizenship and the ability to pass a federal background check.

Performs federal financial analysis, budgeting, forecasting, reconciliation, financial modeling, risk assessment, market research, compliance, audit remediation, and reporting. Analyzes trends and variances, supports acquisition and program teams, develops cost-benefit models, and communicates findings to government stakeholders. Uses Excel, Power BI, and federal reporting systems to improve data integrity and financial transparency.

Manages multiple programs and projects supporting GSA operations and federal facilities. Responsibilities include coordinating contractors and stakeholders, tracking schedules, budgets, risks, deliverables, and compliance, supporting contract administration, preparing reports and briefings, monitoring contractor performance, and coordinating facility projects, inspections, maintenance, and site visits.