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Lead and support credit groups by planning and facilitating meetings, managing budgets and treasuries, driving member engagement and onboarding, promoting events, researching opportunities to add member value, and partnering cross-functionally to identify services and process improvements. Travel up to 30% and act as a trusted advisor to grow and maintain healthy group participation.

Collect past-due B2B accounts via phone, email, and mail to meet revenue goals. Negotiate payments and settlements, update proprietary systems, follow client-specific handling instructions, maintain accurate records, support teammates, and pursue process improvements while providing professional customer service.

Manage litigation from filing through resolution, liaise with outside counsel and clients, monitor court deadlines, review filings, coordinate post-judgment actions (garnishments, liens), maintain detailed documentation, identify and escalate risks, and recommend process improvements while supporting team training and projects.

Contact customers to collect overdue accounts, negotiate payment plans, resolve disputes, update the collection system, meet productivity/revenue goals, and maintain client relationships while following client-specific procedures.

Manage trust accounting for collections, oversee revenue recognition, client invoicing, and internal controls. Supervise trust accountants, support divisional controller, interact with major clients, maintain process documentation, and drive process improvements to protect company assets and ensure accurate financial reporting.

The Sales Development Executive will generate leads, build relationships, and facilitate new client acquisitions for Subrogation Recovery Services targeting insurance carriers and large corporations.

Provide administrative and operational support including monitoring customer email and voicemail, retrieving and archiving client documents, preparing routine client reports with backup, and providing mailroom and general administrative backup to ensure timely, accurate operations across 1st- and 3rd-party business lines.

Provide administrative operations support: monitor customer emails and voicemails, manage customer communications and documentation, retrieve/archive client documents, prepare and distribute routine reports, perform mailroom tasks, maintain procedures and training materials, assist with process improvements and general administrative tasks.

The Operations Support Representative manages customer communications, produces reports, ensures documentation accuracy, and provides mailroom support to maintain operational efficiency.