Lead the development and execution of customer retention strategies across multiple channels, manage specialists, and optimize lifetime value and repeat purchases.

The Small Electronics Tech Support role involves educating customers, troubleshooting issues, and handling customer service calls and emails effectively.

Perform month-end reconciliations, prepare journal entries, manage fixed asset ledger and depreciation, process weekly accounts payable, support audits, optimize ERP/accounting workflows, and provide financial analysis to support management and cross-functional teams.