Owns enterprise IT, infrastructure, cybersecurity, DevOps, internal automation, QA, test automation, and compliance. Leads cloud and on-premise operations, incident response, disaster recovery, CI/CD, quality engineering, audit readiness, SOC 1, SOC 2, and PCI DSS programs. Builds and mentors cross-functional technical teams, supports client security reviews and technical RFPs, and serves as a player-coach connecting technology strategy with commercial outcomes.