Top Tech Jobs & Startup Jobs

Provides first-tier desktop and help desk support for City facilities. Installs, configures, images, and troubleshoots Windows laptops, desktops, printers, software, drivers, and firmware. Documents and resolves tickets, communicates technical issues to end users, escalates complex problems, supports remote facilities, and contributes to Active Directory migration and multifactor authentication projects.

Supports and enhances cloud and hybrid infrastructure for municipal data engineering systems. Responsibilities include deploying server stacks, developing infrastructure-as-code and automation strategies, monitoring system health, maintaining CI/CD pipelines, supporting Airflow, MuleSoft, DataBridge, and address systems, and refining Python-based data pipelines. The role also requires technical documentation, collaboration with data engineers and stewards, troubleshooting, and communicating technical concepts to nontechnical stakeholders.

Creates and produces accessible, high-quality graphic design and visual communication materials for City departments across print and digital formats. Develops visual concepts, maintains brand consistency, manages projects through final production, prepares production-ready files, coordinates revisions and approvals, and collaborates with stakeholders. The role requires strong typography, layout, branding, visual storytelling, accessibility, project ownership, communication, and adaptability skills.

Develop and maintain data pipelines, integrations, data models, and enterprise data platforms for the City of Philadelphia. Use Python, SQL, Airflow, databases, cloud tools, and related technologies to connect diverse systems, improve data quality and governance, support open-data initiatives, and document technical solutions. Collaborate with technical and nontechnical stakeholders to enhance public data accessibility and city services.

Leads performance management for the Office of Homeless Services by developing program measures, aligning contracts and compliance with outcomes, producing regular performance reports, and translating data and homelessness research into evidence-based strategy. Collaborates with program leaders and internal and external stakeholders to improve services, manage changing priorities, and communicate findings through presentations and written reports.

Provides tier 1 technical support for city employees, resolving hardware, software, account, authentication, network, mobile device, printer, and Microsoft 365 issues. Installs and configures IT equipment, manages Active Directory accounts, supports imaging and deployments, documents solutions, monitors incidents, communicates with customers, and escalates complex problems to higher support tiers. The role supports both remote and on-site users and requires adherence to documented procedures and ITIL service practices.

Designs, updates, and delivers professional development and workforce training for City employees. Conducts needs assessments, creates instructional materials, facilitates virtual and in-person learning, applies adult learning principles, collaborates with stakeholders and subject matter experts, manages training projects, and evaluates learning effectiveness. The role supports professional development, team development, workforce initiatives, and citywide program rollouts.

Provides legal advice and representation to Philadelphia city departments regarding Right-to-Know Law requests, appeals, public-record releases, privacy, confidentiality, document retention, and related litigation. The role involves legal research, drafting memoranda and agreements, reviewing records, training city personnel, advising stakeholders, and interpreting applicable laws and regulations.

Provides desktop and end-user technology support for city departments, troubleshooting hardware, software, applications, peripherals, connectivity, access, and Microsoft 365 issues. Manages IT asset deployment, inventory, maintenance, replacement, and decommissioning. Supports onboarding, equipment moves, training, vendor repairs, warranties, software rollouts, desktop refreshes, and technology projects while documenting incidents through a service management system.

Manages the Philadelphia Police Department’s Cadet and Explorers Programs, including daily operations, strategic planning, recruitment, candidate screening, onboarding, staffing, rotational assignments, participant evaluations, budgeting, KPI reporting, and stakeholder coordination. Supervises clerical staff and collaborates with Human Resources, the Police Academy, and Recruitment Unit to prepare participants for law enforcement careers and support continuous program improvement.