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The role involves planning, organizing, and directing agency programs, providing policy interpretation, advising personnel, and conducting training.

The Case Manager IV supervises case management staff, monitors program implementation, audits records, conducts staff meetings, provides crisis intervention, and coordinates services with other divisions.

The Case Manager I/II provides support for individuals with intellectual and/or developmental disabilities, obtaining social histories, developing resources, and ensuring compliance with policies.

The Programs Manager III supervises field representatives, plans FCS program direction, develops specialized services, and engages with stakeholders for improved outcomes.