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The role focuses on driving revenue growth by managing sales strategies and acquiring new customers across various product categories in North America, ensuring operational efficiency and strategic relationships.

Manage a dedicated portfolio of environmental testing clients, serve as primary client liaison, coordinate project setup through final deliverables and invoicing, monitor project status, communicate with lab operations and sales, and train/delegate to junior staff while ensuring regulatory and data accuracy.

Serves as client advocate and laboratory liaison for lower-complexity client portfolios. Manages projects from quote and sample receipt through LIMS entry, data review, reporting, and invoicing; provides status updates, coordinates with sales and lab operations, trains Project Manager Assistants, and ensures timely, accurate deliverables and compliance with applicable regulations.

Manage daily inspection operations and scheduling of inspectors for oil, gas and chemical cargo inspections. Liaise with labs, clients, refineries and shipping agencies; approve time logs; maintain calibration records; ensure safety and client procedure compliance; mentor field staff; perform client visits and act as branch manager during off-hours as required.

The Project Manager Assistant supports the Client Services Team by processing orders, managing subcontracting, providing client communication, and assisting project managers with administrative tasks.

Manage laboratory operations, oversee staff and ensure compliance with quality and safety standards. Drive continuous improvement and implement new technologies.

Inspectors will monitor and verify construction, witness testing, review quality records, verify equipment, and conduct final inspections for compressors.

The Technical Leader coordinates projects and laboratory activities, conducts tests, analyzes results, develops test methods, and supports operations in a lab environment.

Manage daily inspection workloads and business operations in the Oil, Gas, and Chemical industries, liaising with clients and scheduling inspectors. Ensure compliance with safety procedures and maintain records.

Lead strategic growth for softlines by developing long-term BD strategies, mentoring junior staff, managing complex proposals and major client engagements, forecasting pipeline, coordinating sales support, representing the company at industry events, and negotiating high-impact contracts to meet quarterly and annual targets.