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Lead second-line credit risk oversight for BaaS partners: build frameworks, manage a partner credit risk team, evaluate models and underwriting, monitor portfolios, perform counterparty financial analysis, support onboarding and regulatory compliance, and implement controls for partner credit risk.

Manage and grow a portfolio of affluent consumer and business clients by acquiring new-to-bank relationships, driving deposit growth, ensuring smooth onboarding, delivering needs-based financial solutions, generating leads, representing the bank in the community, and partnering with internal teams to retain and expand client relationships.

Senior Client Manager responsible for acquiring and growing affluent consumer and business client relationships, driving deposit growth, onboarding new-to-bank customers, and delivering personalized solutions. Engages in outbound prospecting, community representation, cross-functional collaboration, and pipeline management to meet market-level growth, retention, and cross-sell targets.

Independently review and draft responses to complex customer and regulatory complaints for bank and fintech partners, identify regulatory risks, manage case queues and SLAs, monitor open complaints daily, support regulator and audit requests, and maintain knowledge of consumer financial protection laws to ensure compliant resolutions.

Lead and manage a compliance assurance team to build and run a compliance management system. Develop and execute monitoring, testing, risk assessments, reporting, root cause analysis, and provide regulatory guidance across core bank and fintech partners. Support audits, examinations, and present findings to senior leadership and the Board.

Lead design and scaling of financial operations, reconciliation, and controls for BaaS partnerships. Drive automation, analyze transaction datasets, resolve reconciliation breaks, partner with Product/Engineering, and create SOPs and reporting to ensure operational readiness and scalable processes.

The Partner Credit Manager II manages banking partners' credit risks, develops lending programs, and ensures compliance with credit policies. This role includes coordinating credit analysis and providing oversight in credit administration and reporting.