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Provide HR business partner support to corporate Franchise Operations leaders (VPs and below). Lead employee relations, investigations, performance management, leadership coaching, organizational effectiveness, talent review/calibration, and succession planning while partnering with HR Centers of Excellence to drive consistent HR execution and improve leader capability.

Process end-to-end payroll for hourly and salaried employees (domestic and international), ensure multi-state and local tax compliance, perform audits and reconciliations, analyze payroll data and variances, manage garnishments, maintain payroll controls and records, and partner with HR, Finance, Legal, and vendors to resolve issues and improve processes.

Support indirect procurement for marketing, HR, finance, corporate and restaurant services. Coordinate RFIs/RFPs/RFQs, perform spend and market analyses, support contract/SOW/SLAs, manage supplier performance, partner with cross-functional stakeholders, and track savings, risk, and supplier metrics using BI and AI tools.

Lead accounting operations and financial reporting for a public company, ensure SOX 404 compliance, manage month/quarter/year-end close, support SEC filings, direct audits, drive process improvements, and manage and develop accounting staff.

Lead international development strategy and analytics: identify growth opportunities, support financial modeling and asset strategies, set franchisee goals, improve market-entry and new-opening processes, benchmark KPIs to drive profitability, and partner cross-functionally to implement change.

Lead process analysis, pilot testing, and scaling of operational improvements across restaurants. Evaluate equipment and workflows for capacity, throughput, labor impact, and ROI. Design and run structured tests, translate learnings into SOPs/playbooks, support rollout readiness, and partner cross-functionally to prioritize and implement scalable solutions that improve speed, accuracy, efficiency, profitability, and guest experience.

Support international marketing operations by coordinating campaigns, managing digital assets, localizing materials, onboarding social accounts, maintaining calendars and trackers, compiling performance results, and liaising between the Global Support Center and field marketing teams.

The Vice President will oversee corporate governance, SEC compliance, manage legal strategies for public disclosures, and support corporate governance functions while advising on Delaware corporate law and liaising with executive teams.

Execute and manage 1P loyalty and CRM campaigns end-to-end across web, app, email, and push. Configure targeting, segmentation, and personalization in SessionM and Salesforce Marketing Cloud, perform structured QA, translate business requirements into campaign logic, coordinate vendors, and ensure on-time launches within a marketing calendar.

Lead the design, governance, and optimization of the Oracle HCM Cloud Fusion platform, overseeing integrations and ensuring data integrity across workforce systems.