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Provide Level II technical and end-user support through phone, ticketing, and in-person assistance. Triage, classify, prioritize, resolve, document, and escalate incidents while communicating with users and IT staff. Maintain resolution procedures, balance help desk coverage, support projects, and serve as a subject matter expert for multiple systems. Troubleshoot Active Directory, Remote Desktop Services, thin clients, specialized devices, wireless systems, Group Policy, and application or desktop deployments.

Enters and processes customer orders for Northport SCP, ensuring order information is accurately recorded and handled according to company procedures.

Lead regional sales and marketing for the Arkansas territory: develop and implement short- and long-term marketing and sales strategies, manage budgets, evaluate market conditions and competitors, build referral and partner relationships, plan events and advertising, set sales forecasts and performance goals, and oversee marketing effectiveness while traveling extensively to cover the region.

The Financial Specialist Assistant coordinates payroll and personnel functions, assists with finance operations, and performs various office duties under supervision.

Lead development and execution of regional sales and marketing strategies for the Arkansas territory. Oversee budgets, forecasting, market analysis, competitor monitoring, events, advertising, partner relationships, and performance metrics to grow business, referrals, and public relations while collaborating with executive leadership.

Lead development and execution of sales and marketing strategies across the Arkansas territory to grow referrals and revenue. Oversee budgets, forecasting, competitor analysis, events, advertising, partner relationships, and performance goals while coordinating with executive leadership and ensuring positive public relations.

Support business office financial functions including Medicaid/Medicare and third-party billing, accounts receivable and collections, Medicaid application processing, payroll/accounts payable backup, reconciliations, and administrative duties to ensure compliance and efficient operations.

The Financial Specialist Assistant performs business and financial functions, including billing, auditing resident accounts, and managing the Medicaid application process, while promoting efficiency and compliance in the office.

The Financial Specialist Assistant is responsible for completing business and financial functions, managing billing processes, and ensuring compliance with regulations to support patient care operations. This role involves financial data analysis, auditing accounts, submitting Medicaid applications, and assisting with various office tasks and projects.

The Financial Specialist Assistant performs business and financial functions including billing, accounts receivable, Medicaid application processing, and administrative duties, while ensuring compliance with regulations and promoting office efficiency.