Supports product strategy, assortment planning, pricing, promotions, inventory management, product lifecycle execution, and retail merchandising. Analyzes historical and in-season sales, develops seasonal plans, manages projections and inventory commitments, updates merchandising systems, coordinates product samples, supports launches, and maintains deadlines. Partners cross-functionally and with vendors to differentiate products, meet consumer needs, and drive growth.

Provides Tier 2 technical support across corporate offices, distribution centers, and retail stores. Resolves ITSM tickets within SLA, administers identity and endpoint systems, troubleshoots networks, hardware, POS devices, Zebra equipment, and Microsoft environments, and delivers white-glove executive support. Improves ITSM workflows, documentation, automation, knowledge resources, and service desk operations while contributing to technology projects.