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The Business Analyst will support Salesforce solutions delivery in Federal environments, facilitating requirements gathering, documentation, and compliance with Federal standards. They will collaborate with stakeholders and teams to ensure successful project implementation.

Lead training and onboarding processes for federal clients, managing change management and user adoption strategies within Salesforce environments.

As a Technical Lead, you will manage Salesforce ecosystems, lead migrations, write code, conduct workshops, and ensure project health through hands-on involvement and oversight across resources.

The Salesforce Developer will design, build, and deploy AI agents and Salesforce solutions for Federal agencies, ensuring compliance with security standards, and collaborating with various team members for effective implementation.

Serve as the liaison between clients and technical teams to translate business requirements into Salesforce Service Cloud Voice and Amazon Connect configurations. Lead requirements engineering, support solution design, manage tactical project tasks, drive process improvements (IVR/chatbots), and lead client engagement including training and UAT.

The role involves designing, developing, and deploying user-friendly digital experiences on the OmniStudio platform for Federal services, ensuring compliance and collaboration with various stakeholders.

The role involves leading comprehensive testing of Federal Amazon Connect solutions, ensuring compliance with security standards, mitigating risks, and collaborating with cross-functional teams to deliver high-quality products.

Design and lead Federal Salesforce Service Cloud and Experience Cloud solutions, produce compliant architecture and design documents, liaise with Federal stakeholders, mentor teams, mitigate technical risks, and support Federal bids while ensuring security and Government Cloud Plus best practices.

The Solution Architect is responsible for designing and implementing Salesforce Revenue Cloud solutions, collaborating with stakeholders, leading architecture initiatives, and mentoring junior team members.

The Federal Solution Architect at Thunder develops scalable Salesforce and Amazon architectures, ensuring alignment with client goals through analysis, design, and implementation.