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Get Salesforce right. Now, and forever.
The Role
Serve as Scrum Master for a federal Salesforce delivery team focusing on Experience Cloud and Agentforce AI. Facilitate Agile ceremonies, remove impediments, align sprints with federal ATO/NIST compliance, track and report metrics (velocity, burndown) using Jira/Azure DevOps, coach teams and stakeholders, and ensure continuous delivery and release readiness.
Summary Generated by Built In
Job Title: Agile Scrum Master – Salesforce Federal Delivery
Location: Hybrid: DC Metro Area strongly preferred. In-person expectations include occasional visits to client sites and Thunder offices in Northern Virginia/DC
Employment Type: Full-Time (Contingent upon contract award)
Role Summary:
We are seeking a proactive Agile Scrum Master to support our growing Federal practice. In this role, you will facilitate Agile delivery for a cross-functional Salesforce engineering team focused on Experience Cloud portals and Agentforce AI implementations. You will serve as a servant leader, ensuring high team velocity, facilitating sprint events, removing delivery blockers, and partnering with product owners and stakeholders to maintain delivery flow within federal compliance frameworks.
Key Responsibilities:
- Sprint Facilitation: Lead core Agile ceremonies—including daily stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives—tailored for Experience Cloud and Agentforce deployments.
- Blocker Removal: Proactively identify and eliminate team impediments, technical dependencies, and process bottlenecks to keep the development team focused on sprint goals.
- Agile Governance & Compliance: Coordinate sprint activities to align with agency security assessments, NIST guidelines, and Federal Authority to Operate (ATO) milestones.
- Metrics & Reporting: Monitor and communicate team velocity, burndown rates, sprint capacity, and release readiness using tools like Jira or Azure DevOps.
- Agile Coaching: Coach team members, product owners, and federal stakeholders on Agile values, backlog estimation, user story acceptance criteria, and continuous delivery best practices.
- Stakeholder Alignment: Facilitate transparent communication between development teams and product leadership to ensure smooth delivery across every sprint.
Qualifications:
- Agile Leadership: 5+ years of experience facilitating Agile sprints and driving continuous team improvement within federal IT or government consulting environments.
- Salesforce: Proven track record leading and executing Agile projects on the Salesforce platform, with direct experience guiding delivery teams through Experience Cloud implementations and Agentforce (or Salesforce AI/Einstein) integrations. AgentForce experience is highly preferred.
- Federal Delivery Knowledge: Familiarity with how federal security compliance and ATO timelines integrate into two-week sprint cadences.
- Tools Expertise: Strong hands-on proficiency with Agile tracking tools such as Jira, Confluence, or Azure DevOps.
- Certifications: Certified Scrum Master (CSM), Professional Scrum Master (PSM I/II), or SAFe Scrum Master (SSM) required.
- Clearance & Citizenship: U.S. Citizenship required; ability to obtain and maintain a Federal Public Trust or Secret clearance.
- Education: Bachelor’s degree in Business, Computer Science, Information Systems, or equivalent experience.
Why Work at Thunder?
A Culture of Builders
We’re a remote-first, global team of curious, collaborative problem-solvers. You’ll have the opportunity to refine processes, solve complex delivery challenges, and help shape the future of Salesforce federal delivery. If you’re excited to build, innovate, and grow, you’ll fit right in.
Forge Your Own Path
At Thunder, you’re not just filling a role—you’re shaping it. Whether it’s refining team delivery practices, mentoring peers, or building new methodology assets, the opportunity to innovate is yours to take.
Perks & Benefits:
- Comprehensive Healthcare: Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance through Sequoia.
- Ownership & Impact: Stock options in a fast-moving, high-growth company.
- Career Advancement: Continuous learning opportunities through certifications, mentorship, and exposure to cutting-edge cloud technologies.
- People-First Flexibility: Remote-first culture designed to support your professional and personal well-being.
Research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If most of this job description describes you, then we encourage you to please apply for this role. Thunder is proud to be an Equal Opportunity employer, and is deeply committed to building and supporting our diverse team through inclusive, equitable hiring practices.
Thunder does not accept unsolicited resumes from recruitment agencies. All resumes submitted by recruitment agencies to any employee via email, the Internet (including LinkedIn), or directly without a fully-executed search agreement will be deemed the sole property of Thunder, and no fee will be paid in the event the candidate is hired.
Skills Required
- 5+ years facilitating Agile sprints and driving continuous improvement in federal IT or government consulting environments.
- Proven experience leading Agile projects on the Salesforce platform, including Experience Cloud implementations and Agentforce or Salesforce AI/Einstein integrations.
- Familiarity with federal security compliance, NIST guidelines, and integrating ATO timelines into sprint cadences.
- Hands-on proficiency with Agile tracking tools such as Jira, Confluence, or Azure DevOps.
- Certified Scrum Master (CSM), Professional Scrum Master (PSM I/II), or SAFe Scrum Master (SSM).
- U.S. Citizenship and ability to obtain and maintain a Federal Public Trust or Secret clearance.
- Bachelor's degree in Business, Computer Science, Information Systems, or equivalent experience.
Thunder (thundersf.com) Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thunder (thundersf.com) and has not been reviewed or approved by Thunder (thundersf.com).
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Healthcare Strength — Health coverage is positioned as comprehensive for employees and families, with administration via a recognized benefits platform and employer‑paid life and disability protection noted in postings. Materials emphasize ongoing evaluation to keep offerings best‑in‑class.
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Leave & Time Off Breadth — Time off is described as unlimited with a mandated minimum to ensure people actually take rest. Role listings highlight required floors on PTO usage, creating a safeguard against underutilization.
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Equity Value & Accessibility — Stock options are offered to full‑time teammates across roles, extending total compensation beyond base pay. This broad access to ownership is framed as a core component of the package.
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The Company
What We Do
Get Salesforce and Amazon Connect right. Now, and forever. Thunder is a trusted Salesforce and Amazon Connect partner. Get GSI-level talent at a boutique consulting partner. We are an all-remote team of seasoned Salesforce and Amazon Connect consultants, based from Hawaii to Brooklyn, NY - and everywhere in-between.
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