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Leads programme and portfolio management for NATO Allied Command Transformation’s enterprise digital transformation. Responsibilities include cloud migration and data modernization support, governance, business process modeling, quantitative and qualitative analysis, strategic communications, risk and dependency planning, emerging technology assessment, decision-support products, and stakeholder engagement. The role also supports information and knowledge management, digital literacy, events, and senior-leader briefings within a complex military and international environment.

Supports the Contracting Officer throughout the procurement lifecycle, including acquisition planning, solicitation management, contract administration, purchase orders, invoicing, amendments, compliance, database maintenance, close-out, and procurement reporting. The role also supports NATO procurement programs, Foreign Military Sales, ACSA, and NSIP projects while coordinating with contractors, industry, and cross-functional teams.

Serve as the primary protocol liaison: plan and execute conferences, ceremonies, exercises and VIP visits; develop/maintain VIP database and biographies; escort dignitaries; create DV programs and schedules; advise on diplomatic protocol and etiquette; manage protocol software and seating plans; support National Day ceremonies and act as SME for protocol planning tools.

Manages the DCIS programme by tracking issues, risks, changes, milestones, quality reviews, audits, expenditure, lessons identified, and stakeholder communications. Supports capability development across NATO and Bi-Strategic Commands, maintains programme risk and issue logs, improves knowledge management, and assists the Programme Director. Requires travel to meetings and conferences for up to 30 days annually, collaboration with contractors, and experience in CIS or signals environments, multinational military organizations, and recognized programme-management methodologies.

Develop and test non-Microsoft low-code, no-code, and configurable workflow prototypes for NATO capability-development processes. Work directly with operational users to discover requirements, redesign fragmented workflows, configure applications, integrate data sources, write lightweight scripts, conduct pilots, measure outcomes, and iterate solutions. Document requirements, logic, testing, risks, and technical constraints; prepare successful prototypes for transition to enterprise development, DevSecOps, or sustainment teams. Present findings and recommendations to CAPDEV leaders and stakeholders.

Develop and pilot digital workflow applications for NATO capability-development teams using low-code, no-code, configurable, and lightweight development technologies. Work directly with operational users to discover process needs, design and build prototypes, integrate data sources, conduct testing, iterate solutions, document lifecycle and technical details, assess operational value, and prepare successful pilots for enterprise scaling. The role requires hands-on development, workflow redesign, user engagement, technical integration, security-aware delivery, and transition documentation.

Designs, develops, evaluates, and continuously improves SCORM-compliant e-learning and instructor-led training for NATO. Responsibilities include needs analysis, learning objectives, course structures, instructional content, assessments, storyboards, learner evaluations, stakeholder collaboration, quality assurance, LMS content development, and recommending emerging learning technologies. The role also supports NATO course providers, facilitates training activities, represents the Learning Technology Section, and requires occasional international travel.

Conduct independent quality assurance reviews of NATO capability requirements processes and outputs. Manage corrective and preventative actions, assess requirements traceability and data quality, maintain configuration and change control, produce QA reports, support requirements engineering, develop quality procedures, contribute to process improvement, and facilitate digitization and automation initiatives. The role requires collaboration with NATO stakeholders and work across capability development programs.