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Conduct case file reviews and monitor data integrity and compliance with WIOA/TANF/SNAP and contract requirements. Identify deficiencies, recommend corrective actions, support audits, process payments and billing, maintain reporting tools, and train/coordinate local QA staff to ensure program accuracy and prevent disallowed costs.

The Business Services Consultant will provide consulting services to businesses, enhancing their hiring strategies and workforce solutions. Responsibilities include outreach, event planning, job orders negotiation, and employer follow-up.

The Workforce Development Specialist provides career services, assessments, and job matching for individuals eligible for the RESEA program while ensuring compliance with relevant laws.

The Director of Workforce Transformation will partner with state leaders to redesign workflows for workforce services, oversee the implementation of software solutions, and ensure exceptional service delivery to job seekers and employers, driving measurable outcomes in workforce development.

Conduct regular case file reviews and monitor participant data for accuracy and compliance with WIOA/TANF/SNAP and contract requirements. Identify deficiencies and trends, recommend corrective actions, support staff remediation and training, prepare QA reports and dashboards, assist with audits, and help maintain policies and quality management practices.

Coordinate and deliver onboarding and ongoing staff training, develop and maintain training materials, train staff on case management systems (including Work-In-Texas), track completion and certifications, assess training needs, support policy rollouts, and evaluate training effectiveness across in-person, virtual, and self-paced formats.

The Career Advisor provides career counseling and case management services, assists in eligibility determination, assesses job seekers' needs, and guides them towards employment opportunities and training programs, aiming to help them achieve their occupational goals.

Lead and manage the Borderplex workforce project, ensure contract compliance, oversee daily operations, coach staff, drive performance metrics, build partner relationships, and support program growth while delivering culturally responsive services.

Lead frontline service delivery across in-person, virtual, and community access points; manage participant flow, queues, referrals, and escalations; ensure WIOA/TWC compliance and accurate documentation; coach and train frontline staff; coordinate with Workforce Solutions Borderplex and partners; monitor performance metrics and resolve participant issues; maintain culturally responsive, bilingual services.

Supervise accounting team and oversee financial activities across multiple projects, including invoicing, budgets, forecasts, month-end close, reconciliations, and audit coordination. Ensure GAAP compliance, grant/WIOA policy adherence, process improvements, and provide financial reporting and insights to leadership and external partners. Maintain confidentiality and meet PST business hours.