Top Tech Jobs & Startup Jobs

Own product strategy, roadmaps, and outcomes for Finalsite’s CMS and AI-powered B2B SaaS products. Lead discovery, prioritization, development, launches, modernization, and optimization while partnering with Engineering, Design, Product Owners, and commercial teams. Drive customer insights, platform improvements, AI innovation, measurable adoption, reliability, and business value. The role requires strong technical fluency, executive communication, cross-functional leadership, and independent decision-making.

Supports sales and client success teams as the technical and product expert throughout the buying process. Leads discovery, delivers tailored product demonstrations, answers technical questions, supports RFP responses, builds demo and sandbox sites, maintains Salesforce opportunity data, and shares product feedback. The role requires strong SaaS and integration knowledge, presentation and communication skills, customer focus, problem-solving ability, and at least 25% travel within the United States.

Lead and grow the storefront engineering team responsible for modernizing and scaling a revenue-critical .NET payments platform. Own delivery sequencing, reliability improvements, production performance, cloud modernization, and increased transaction capacity while partnering with senior technical owners. Establish team operating rhythms, hire and develop engineers, provide feedback, and make or validate technical decisions. The role also requires use of AI-assisted development tools and management of a remote team operating primarily during U.S. business hours.

Build and modernize Finalsite’s payment processing engine by automating transaction tracking and reconciliation, integrating fraud detection and chargeback management, resolving discrepancies across processor versions, and improving scalability and reliability. The role involves backend architecture, SQL Server optimization, cloud service debugging, observability, automated testing, PCI compliance, and AI-assisted development across a large multi-repository codebase.

Leads FP&A for SaaS and payments businesses, including forecasting, budgeting, financial modeling, KPI analysis, board and investor reporting, executive dashboards, and scenario planning. Partners cross-functionally on pricing, compensation, strategic investments, and operational performance. The role also improves reporting automation and financial operations using AI, BI tools, and SQL-driven analysis.

Provides Tier 1 client support through ticketing, phone, chat, and social media. Troubleshoots issues, educates clients, assists with CMS implementation, documents software bugs, submits enhancement requests, and escalates complex issues to Tier 2 teams. Maintains product knowledge and delivers strong customer service while supporting Finalsite’s website and education technology products.

Owns strategy and roadmap for payment solutions in a payment facilitator environment. Responsibilities include managing the end-to-end payment lifecycle, conducting product discovery, defining requirements and success metrics, partnering with engineering and cross-functional teams, and translating payment-network, regulatory, security, and partner requirements into reliable, compliant capabilities.

Lead Finalsite’s security program, team, roadmap, SOC 2 Type 2 attestation, incident response, vulnerability management, vendor risk, customer security reviews, and secure engineering practices. Partner with the CISO, SRE, engineering, legal, support, and customer-facing teams to manage risk, maintain policies and controls, improve cloud and application security, assess AI-related risks, and communicate security posture to executives, auditors, and customers.

Manage multiple SaaS implementation projects for K-12 schools and districts from kickoff through launch and transition. Responsibilities include developing project plans, managing scope and timelines, identifying risks, coordinating cross-functional teams, leading client meetings and training, documenting requirements, and guiding clients through operational and financial workflows such as billing, payments, reporting, and data integrations.

Drive new customer acquisition and expansion across larger K-12 school districts within a defined territory. Manage the full consultative sales cycle, including prospecting, discovery, demonstrations, solution design, negotiation, closing, forecasting, and CRM pipeline management. Partner with BDRs, Marketing, and internal teams while engaging multiple school leadership, communications, admissions, and technology stakeholders. Identify cross-sell and platform expansion opportunities within existing accounts.