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Leads Commercial Lines sales strategy, growth, and profitability for the Southwest Region. Oversees, develops, and coaches staff; manages agent and customer relationships; sets territory objectives; evaluates market and competitor trends; coordinates distribution channels, marketing representatives, training, credit, and collections; and collaborates with company stakeholders to achieve business and customer experience goals.

Participate in a structured summer insurance internship with mentorship, department exposure, project leadership, and senior leadership presentations. Interns may support underwriting, claims, product and analytics, information technology, or marketing and communications. The program provides career development, networking through a Leader Chat Series, and assistance with professional branding. The role is hybrid and based in New Hartford, New York, or Charlotte-Ballantyne, North Carolina.

Leads regional risk management and loss control operations across New York State and Northern New Jersey. Responsibilities include managing staff and vendors, overseeing risk assessments and loss reduction initiatives, coaching field personnel, supporting large-account services, consulting with policyholders and agents, collaborating with underwriting and claims, managing regional budgets, and delivering risk management presentations and workshops.

The Director manages liquidity, capital, and financial risks for a mutual insurance company, overseeing investment operations, banking, and risk governance aligned with long-term objectives.

Lead and develop a regional team of commercial lines sales representatives to drive profitable growth. Manage territory and agency strategies, ensure execution of corporate distribution plans, monitor KPIs (new/total premium, retention, loss ratio, profitability), support key agency relationships, collaborate with underwriting/claims/product teams, provide market intelligence, and enforce performance accountability and expense discipline.

Lead and develop a regional team of commercial lines sales representatives to drive profitable growth. Oversee territory and agency management, execute distribution strategy, manage performance and KPIs, support key agency relationships, collaborate with underwriting/claims/products, provide market intelligence, and ensure accountability for growth, retention, and profitability targets.

Rate and process new, renewal and endorsement commercial insurance transactions across multiple lines and states; issue policies and endorsements; interpret rating manuals and ISO bulletins; train and support other raters; maintain productivity, assist with reports, troubleshooting, and special projects while collaborating with internal and external stakeholders.

Senior leadership role overseeing all commercial underwriting functions, quality assurance, education, and field underwriting execution. Manages strategic underwriting referrals, guidelines, expense monitoring, projects, and supports new product initiatives. Reviews financial and loss data to adjust rates and serves as the communication link between Enterprise and regional underwriting teams.

Investigate, evaluate, negotiate, and resolve commercial general liability claims (primarily in New York with a concentration in NY Labor Law). Interpret coverage, draft coverage letters, manage and authorize defense counsel, attend mediations/trials, consult on complex litigated matters, and mentor junior team members while providing excellent customer service.