Claim and manage luxury travel inquiries across the Caribbean and Mexico through the UJV platform. Provide pre-sale guidance, coordinate concierge services and post-booking changes, perform quality checks, maintain CRM records, and build advisor relationships by delivering accurate, responsive, and personalized service.

Lead accounting operations, strengthen financial controls, manage month/quarter/year-end close, prepare GAAP financial statements, oversee audits, optimize cash flow and processes, mentor the accounting team, and implement automation/technology improvements to support multi-entity growth.