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Welcomes residents, families, visitors, vendors, and community partners; answers and directs calls; assists visitors; manages mail and deliveries; maintains an organized reception area; and provides general clerical and administrative support while maintaining professionalism and confidentiality.

Leads regional business development strategy, new-business growth, client and partner relationships, market analysis, team performance, contract negotiations, acquisition activities, and reporting to senior management. Collaborates with marketing on lead-generation initiatives and ensures regional activities align with company policies and organizational values. Requires travel within the assigned region.

Develops and manages healthcare facility marketing, public relations, communications, media relations, community engagement, and census-growth programs. Maintains compliant information-release policies, promotional materials, newsletters, and resident communications; coordinates surveys, meetings, training, media inquiries, and emergency communications. Builds relationships with residents, families, civic leaders, and community organizations, supports facility programs, manages the marketing budget, and supervises related activities while protecting resident confidentiality.

Supports facility human resources operations, including employee orientation, recruitment, onboarding, benefits administration, payroll processing, employee records, compliance audits, training coordination, and employment verification. The role prepares HR and payroll reports, processes deductions and garnishments, reconciles payroll, manages accruals, supports workers’ compensation and complex HR cases, coordinates safety and emergency programs, and maintains confidentiality of employee and resident information. May supervise an HR Assistant and assist with facility surveys and compliance activities.

Leads community sales performance, occupancy, and revenue growth. Develops sales strategies, goals, forecasts, and budgets; monitors metrics and market trends; coaches and trains community teams; supports customer service and hospitality standards; and collaborates with executive leadership and internal departments. Builds sales culture, maintains stakeholder relationships, and ensures teams understand senior living offerings, customer needs, and applicable assisted living regulations.

Supports human resources administration in a healthcare facility, including employee orientation, recruiting, onboarding, records maintenance, benefits administration, compliance reporting, training coordination, safety programs, and employee communications. Manages payroll processing, garnishments, deductions, tax liabilities, accruals, reconciliations, termination checks, employment verifications, and payroll reports. Maintains confidentiality, supports audits and surveys, assists with complex HR cases, and may supervise an HR Assistant.

Provides general administrative assistance and completes assigned office support tasks. The description does not specify particular duties, required qualifications, experience, travel, or technical skills.

Manages healthcare facility supplies by ordering, receiving, stocking, and distributing items. Maintains inventory records, monitors usage and shortages, tracks supply expenditures, supports budget management, evaluates products, and coordinates with vendors and internal departments. Requires basic computer and ordering-system skills, strong organization, communication, and the ability to lift and move supply boxes and carts up to 40 pounds.

Manages human resources and payroll operations for a skilled nursing facility, including payroll processing, benefits administration, onboarding, employee records, recruitment support, compliance, training coordination, audits, and employee inquiries. Ensures accurate and timely payroll, maintains confidentiality, supports California regulatory compliance, coordinates required training and screenings, and partners with facility leadership on employee relations and operational needs.

Directs the facility’s marketing, public relations, communications, and community engagement programs to support census growth and accurate information sharing. Responsibilities include managing public materials, media relations, resident and family communications, satisfaction surveys, policies, emergency information release, community outreach, training support, confidentiality, and the departmental budget. The role also provides supervision and collaborates with facility leadership and department directors.