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Manage and improve regional accounts receivable processes, supervise AR staff, ensure timely statements and collections, maintain payer contract billing compliance, train office managers, and analyze AR performance reports.

The Marketing Director develops and leads marketing, public relations, community outreach, referral development, and census growth programs for a healthcare facility. Responsibilities include building relationships with healthcare and community stakeholders, coordinating tours and events, managing promotional materials and media communications, monitoring satisfaction and reputation, overseeing marketing budgets, tracking outreach results, and reporting census performance. The role collaborates across facility departments and may supervise marketing or administrative personnel.

Provide front desk coverage including greeting residents and visitors, answering and directing calls, managing mail and deliveries, monitoring visitor sign-in, performing administrative and clerical support, and assisting with scheduling. Weekend availability required.

Develops and administers healthcare facility marketing, public relations, media relations, community engagement, and internal communications programs. Maintains accurate public materials, protects confidential resident information, supports customer satisfaction initiatives, coordinates emergency communications, manages the departmental budget, and collaborates with facility departments, families, residents, civic leaders, and media. The role also provides supervision and supports training and orientation activities.

Welcomes residents, families, visitors, employees, and vendors; answers and directs calls; manages visitor sign-ins, facility logs, mail, packages, and general inquiries. Maintains a professional reception area, communicates messages accurately, supports clerical tasks, protects confidential information, and follows facility safety and security procedures while providing excellent customer service.

Develop, implement, and manage the facility's marketing and public relations programs to maintain/increase census, oversee communications, community outreach, media relations, customer satisfaction tracking, policy compliance (privacy/PHI), budgeting, and supervise staff.

Serve as the front desk point of contact for residents, families, visitors, and vendors. Manage incoming calls, visitor sign-in, mail and deliveries, provide clerical and scheduling support, maintain a welcoming reception area, and coordinate with staff and leadership. Weekend availability required.

Develops and administers a healthcare facility’s marketing and public relations programs to increase census and promote services. Responsibilities include managing communications, media relations, community engagement, marketing materials, customer satisfaction surveys, privacy-compliant information releases, staff training, emergency communications, budgeting, and committee participation. The role supervises staff and maintains positive relationships with residents, families, employees, civic leaders, and media while protecting confidential resident information.

Supports staff development by coordinating new-hire orientations, preparing training materials, scheduling in-service classes, managing training rooms and audiovisual equipment, tracking employee health files, fingerprint clearances, mandatory training, and CEUs, and auditing records for regulatory survey readiness.

Provides administrative and clerical support to facility leadership, including meeting minutes, filing, cash receipts, ancillary data, HR and payroll assistance, incident documentation, office supply management, and administrative projects. Maintains confidentiality of resident information and supports compliance with policies, regulations, safety procedures, and protected health information requirements. The role requires strong communication, computer literacy, typing, 10-key, and office equipment skills.