An open-ended opportunity allowing candidates to design their own role at Resi based on their skills, passions, and career aspirations. Applicants are invited to propose a position aligned with the company’s future needs, submit a resume, and explain how they hope to contribute. Resi emphasizes creativity, collaboration, growth, and a dynamic work environment.

Owns Resi’s post-sale customer success function, including onboarding, support, retention, expansion, team leadership, strategic planning, budgeting, automation, and client health management. The Director will build scalable customer success processes, lead cross-functional coordination, oversee key accounts, and drive gross and net revenue retention for a B2B software and managed-services platform.