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The Client Services Technician will unpack and verify samples received, log them into the system, and ensure accurate customer service in an environmental lab.

Sell and promote Pace Analytical services within an assigned territory through new business development and account expansion. Visit customers, prepare quotes, negotiate terms, maintain CRM records, analyze sales data, coordinate internal resources, ensure compliance with policies, and support cross-functional projects to drive customer satisfaction and retention.

As a Client Services Tech I, coordinate sample-related activities in the lab, maintain documentation, and support training in lab practices.

Prepare and pack laboratory glassware and orders using LIMS, maintain inventory and labels, perform quality checks, and keep a safe, organized work area. On-site, daytime schedule with full training provided.

Provide desktop and server technical support: install, maintain, and troubleshoot PCs, printers, servers, network and voice systems; manage user accounts and directory services; perform backups; document systems; provide on-call and regional support; collaborate with IT team to evaluate tools and resolve outages.

As a Client Services Tech 1, you will coordinate sample-related activities, maintain documentation, and receive training in laboratory practices.

The Metrologist is responsible for calibration, maintenance, and qualification of instruments, providing customer support, and developing operating procedures. They work in compliance with quality standards and may travel occasionally.

Lead quality control analysis, overseeing chemistry and biochemistry programs, training staff, developing formulations, and ensuring compliance with regulatory standards.

Receive, process and document environmental samples; maintain databases and documentation; perform shipping/receiving tasks; follow PPE and lab support procedures; participate in training.

Support project management and client logistics by organizing requests and documents, maintaining user databases, scheduling and inputting bottle orders, directing client calls, and coordinating cross-departmental project needs to ensure accuracy and efficiency.