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Provide administrative and service coordination support: prepare work orders, schedule service calls and TSA visits, maintain records and binders, communicate with customers and technicians, assist with billing and parts backup, attend service meetings and produce schedules, manage facility contracts and office duties, and support event planning. Extensive product training required.

The Chief Operating Officer will lead all project activities, manage profitability, oversee operations, and drive customer satisfaction while scaling the organization.

The Engineering Manager leads the engineering team in designing and executing building automation systems, ensuring process excellence, team management, and cross-functional collaboration.

The Outside Sales Account Manager will expand client base by driving revenue, consulting on technical solutions, and cultivating relationships in the building automation sector.

Field-facing outside sales role owning a territory to build relationships with contractors, engineers, facility teams, and owners. Identify and qualify building automation and controls opportunities, lead consultative sales, coordinate proposals with engineering and operations, maintain pipeline and forecasts, and represent the company at site walks and industry events. Emphasis on technical sales, long-cycle relationship development, and collaboration with internal teams.

Lead field project execution for Building Automation Systems: manage scheduling, labor allocation, subcontractors, and lifecycle milestones. Monitor job costing and change orders to protect margins. Optimize workflows, run project closeouts and postmortems, coordinate trades, and deliver technical training and mentorship to technicians and engineers.

Customer-facing sales/application engineer for Setpoint's Smarts and Parts Program. Qualify projects, perform front-end engineering reviews of mechanical drawings and control sequences, specify BAS/HVAC control packages, support quoting and subscriptions, enable contractors through training and documentation, and drive repeatable, scalable sales pipeline growth.

Manage and grow Setpoints existing service accounts by developing and renewing service agreements, identifying retrofit/upgrade opportunities, conducting site walks and budget planning, and partnering with internal teams to produce proposals. Maintain pipeline, forecasts, and CRM activity while converting service relationships into contracts, upgrades, and lifecycle solutions.