Own product workflows from research and design through engineering delivery, QA, release, and training. Collaborate with clinicians, engineers, and stakeholders to support therapists, caregivers, caseworkers, and families. Create UI designs, tickets, acceptance criteria, copy, data workflows, AI-assisted features, reports, website updates, and team materials. Reproduce bugs, validate builds, monitor launches, and use product data to evaluate outcomes in a healthcare environment.

Manages HR infrastructure, policies, employee records, payroll, benefits, recruiting, onboarding, offboarding, equipment coordination, and limited invoice administration. The role develops scalable processes, ensures employment compliance, supports employee relations, coordinates hiring activities, and maintains HRIS, payroll, and recruiting systems for a remote, multi-state workforce.