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The Senior Financial and Regulatory Reporting Analyst prepares and analyzes financial statements, regulatory filings, and supports the Bank's financial reporting processes, ensuring compliance and accuracy in a transitioning environment.

The CX Data & Insights Manager oversees customer feedback programs, analyzes data to derive insights, and collaborates with teams to enhance customer experience and engagement.

The Bilingual Sales Consultant will make outbound and handle inbound calls to qualify prospective clients, present product solutions, and schedule appointments for the Inside Sales Team.

The Senior Manager, Operational Effectiveness drives efficiency improvements and manages operational excellence initiatives across various functions including Adjudication and Mortgage Funding, focusing on policy enhancement and lean methodologies.

Manage and retain assigned clients through proactive outreach and inbound/outbound interactions, identify upsell opportunities, coordinate cross-functionally, ensure regulatory compliance (AML/Privacy), analyze retention metrics, and recommend process improvements to maximize loyalty and revenue.

The Recovery Specialist manages early low-risk mortgage defaults, ensuring effective collection processes, monitoring accounts, and communicating with clients to maintain portfolio integrity and prevent escalations.

The Marketing Associate will develop and execute marketing campaigns, analyze market data, collaborate with teams, and manage marketing communications to enhance customer engagement and attract new clients.

The Senior Marketing Associate will support PR campaigns, manage social media, and create content to increase brand visibility and engagement.

The Senior Financial Analyst leads accounting operations, manages the financial close cycle, collaborates on financial reporting, and drives process improvements and automation using Workday.

The Complaints Specialist manages escalated customer complaints, ensuring timely resolution and documentation, while collaborating with internal teams to improve processes and customer satisfaction.