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The Bilingual Client Relations Specialist provides day-to-day customer service via multiple channels, manages client inquiries and complaints, and supports operational efficiency within the department.

The Director of Total Rewards develops and implements the compensation and benefits strategy, ensuring market competitiveness and compliance with legislation while leading a team and collaborating with senior leadership.

The Senior Data Analyst develops analytics capabilities, prepares reports, improves data quality, and identifies insights to enhance data-driven decisions at HomeEquity Bank.

The Senior Financial and Regulatory Reporting Analyst prepares and analyzes financial statements, regulatory filings, and supports the Bank's financial reporting processes, ensuring compliance and accuracy in a transitioning environment.

The CX Data & Insights Manager oversees customer feedback programs, analyzes data to derive insights, and collaborates with teams to enhance customer experience and engagement.

The Bilingual Sales Consultant will make outbound and handle inbound calls to qualify prospective clients, present product solutions, and schedule appointments for the Inside Sales Team.

The Senior Manager, Operational Effectiveness drives efficiency improvements and manages operational excellence initiatives across various functions including Adjudication and Mortgage Funding, focusing on policy enhancement and lean methodologies.

Manage and retain assigned clients through proactive outreach and inbound/outbound interactions, identify upsell opportunities, coordinate cross-functionally, ensure regulatory compliance (AML/Privacy), analyze retention metrics, and recommend process improvements to maximize loyalty and revenue.

The Recovery Specialist manages early low-risk mortgage defaults, ensuring effective collection processes, monitoring accounts, and communicating with clients to maintain portfolio integrity and prevent escalations.

The Marketing Associate will develop and execute marketing campaigns, analyze market data, collaborate with teams, and manage marketing communications to enhance customer engagement and attract new clients.