Lead global tour merchandising strategy and execution, managing forecasting, logistics, product development, budgeting, and a team of tour coordinators. Drive relationships with vendors and 3PLs, oversee warehouse operations, ensure accurate financial reporting and settlements, and support cross-functional collaboration to meet sales targets and operational excellence.

Lead new business development across touring, e-commerce, retail, licensing and VIP experiences. Leverage industry relationships to source, negotiate, and close high-value partnerships, maintain a qualified sales pipeline in HubSpot, collaborate cross-functionally to onboard clients, and represent the company at industry events to drive revenue and retention.