Top Tech Jobs & Startup Jobs

Manage and coach a revenue-owning Customer Success team serving mid-market and enterprise customers. Drive renewals, expansions, GRR, NRR, forecasting, and pipeline performance while acting as a player-coach on complex deals. Build and improve customer success processes, including QBRs, success planning, renewals, and forecasting. Partner with Sales, Product, and leadership to improve customer experience and go-to-market strategy.

Lead and develop an Account Executive team focused on new-logo growth. Own pipeline generation, forecasting, deal execution, team performance, coaching, and customer meetings. Establish sales playbooks, processes, and operating rhythms while partnering with Revenue Operations, Customer Success, Sales Development, Marketing, and company founders to scale the sales organization in a high-growth AI SaaS environment.

Own onboarding, adoption, retention, expansion, and renewal for a portfolio of SMB SaaS customers. Lead scalable enablement through training, webinars, and office hours; use usage data to identify risk and growth opportunities; guide AI-native workflow adoption; manage commercial conversations; conduct ROI discussions and QBRs; and help build the portfolio Customer Success playbook.

Build and lead software features and projects from scratch in a fast-paced AI SaaS startup. The role requires strong systems and infrastructure knowledge, experience with JavaScript frameworks and full-stack web applications, rapid learning, execution, communication, and in-person collaboration. Experience with large-scale data pipelines or search clusters is a bonus.

Build foundational security systems across cloud infrastructure, identity, application security, observability, and internal platforms. Responsibilities include AWS security guardrails, Terraform-based infrastructure, AI workflow sandboxing, secrets management, identity and access systems, application security, multi-tenant isolation, security monitoring, detection, and incident response. The role requires independent project ownership and strong engineering and security instincts.

Recruit and build Juicebox’s go-to-market teams while delivering a high-quality candidate experience. The recruiter will help shape the company’s external employer presence through content, community engagement, and recruiting leadership. Success requires strong recruiting experience, a respected personal brand, excellent communication, comfort in fast-paced startup environments, and willingness to work in-office five days per week in San Francisco.

Design, build, and ship end-to-end product features for an AI-powered recruiting platform. Improve profile-result ranking, search filters, data sources, onboarding, and LLM-based workflows. Collaborate closely with founders, make engineering decisions, fine-tune models, develop feedback loops, and own projects across a stack including Next.js, React, Node.js, OpenSearch, AWS SQS, and Spark.

Manage and coach a revenue-owning Customer Success team serving mid-market and enterprise customers. Drive gross and net retention, expansions, forecasting, pipeline management, renewals, and complex customer negotiations. Build and improve customer success playbooks, processes, QBRs, and success planning. Partner with Sales, Product, and leadership to improve customer experience and go-to-market strategy.

Own enterprise customer relationships from onboarding through adoption, expansion, and renewal. Drive AI workflow adoption, customer outcomes, ROI discussions, QBRs, executive engagement, pricing negotiations, and complex buying processes. Manage strategic stakeholder relationships, identify expansion opportunities, and contribute to Customer Success playbook development in a fast-growing SaaS environment.

Lead and develop an Enterprise Account Executive team, owning pipeline generation, forecasting, complex deal execution, coaching, and team performance. Build enterprise account strategies, sales playbooks, processes, and scalable go-to-market motions. Partner with executives and cross-functional teams to close strategic opportunities, improve positioning and packaging, and expand the company’s enterprise sales organization.