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Supports transportation customers by entering and tracking loads, scheduling pickup and delivery appointments, maintaining shipment reports, communicating status updates, resolving shipment issues, and preparing accurate information for accounting. The role also supports key accounts, coordinates with sales and carrier operations, monitors report cards, and prioritizes daily workload across assigned accounts.

Generates sales revenue by prospecting, cold calling, developing a customer book of business, nurturing accounts, preparing quotes and proposals, negotiating pricing and services, and maintaining accurate information in company operating systems. The role requires strong communication, multitasking, urgency, and collaboration, with a bachelor's degree or equivalent experience required. Microsoft Office proficiency and direct sales experience are preferred.

Coordinate and monitor home delivery operations with contract carriers, build efficient routes, dispatch carriers, resolve delivery and inventory issues, coach dispatch and warehouse staff, analyze delivery performance and VOC reports, and travel to sites to meet client expectations.

Manage logistics operations, staffing, supervisors, quality metrics, policies, budgets, and process improvements. Serve as a liaison between account managers and operations staff, investigate issues, implement corrective actions, coordinate procedure changes, and support hiring and disciplinary decisions. The role requires five years of supervisory experience in logistics or transportation, with occasional travel and strong analytical, communication, and software skills.

Manages relationships with key clients, serving as their primary contact and advocate. Expands accounts through relationship development, negotiates sales terms, identifies carriers and specialized equipment, maintains a repeatable book of business, updates sales and volume tracking systems, and ensures accurate shipment processes and billing.

Identifies and develops new business opportunities through research, cold calling, customer relationship management, rate negotiation, and securing profitable freight volume. Maintains account information, sales and volume metrics, carrier details, billing accuracy, and shipment procedures while supporting customer satisfaction and transportation operations.

Leads transportation technology solutions for clients, including demonstrations, implementation, configuration, testing, deployment, and systems integration. Defines business requirements, designs processes, analyzes supply-chain data, identifies cost-saving opportunities, and manages improvement projects. Serves as a subject matter expert on transportation management systems, researches technology-driven solutions, supports organizational change, investigates root causes, and communicates initiatives to internal stakeholders and clients.

Provides logistics support by entering customer loads, coordinating routing and dispatch, monitoring pickups and deliveries, communicating shipment status, taking driver check calls, validating delivery data, investigating shipment discrepancies, scheduling appointments, and directing drivers. The role requires at least one year of logistics experience and supports transportation operations across customers, carriers, receivers, and account managers.

Manage daily logistics operations for dedicated less-than-truckload accounts. Track shipments, monitor load board activity, coordinate carriers, classify freight, price quotes, resolve delays and discrepancies, and maintain customer and carrier relationships. The role also supports service quality, regulatory compliance, profitability, and identifying customers eligible for customized pricing.

Provides logistics support by entering and monitoring loads, coordinating routing and dispatch, scheduling deliveries, communicating shipment status, taking driver check calls, validating delivery data, investigating discrepancies or damages, and providing routing instructions. Requires at least one year of logistics experience and general transportation knowledge.