Top Tech Jobs & Startup Jobs

As a Customer Operations Representative, you'll manage key accounts, track shipments, resolve issues, and ensure positive customer experiences through effective communication and problem-solving.

Manage and track shipments end-to-end, enter loads and shipment details into the TMS, schedule pickups/deliveries, resolve shipment issues, support sales on key accounts, and maintain reporting.

Supervise last-mile operations team to maximize productivity, assign and monitor work, enforce safety and housekeeping, manage inventory and tools, resolve performance issues, and ensure proper use and maintenance of equipment.

As a Supervisor in Last Mile Operations, you will manage team activities, ensure safety compliance, oversee inventory, and boost associate productivity.

Supervise last-mile operations team: assign and monitor work, enforce safety and housekeeping, manage inventory and equipment, train associates on procedures, resolve performance issues, and ensure productivity and accuracy.

As a Lead in Last Mile Operations, you will support home delivery services, train personnel, analyze operational metrics, and manage dispatch while fostering teamwork and maintaining efficient processes.

Supervise last-mile operations by assigning and monitoring work, training associates, enforcing safety and equipment procedures, managing inventory and supplies, resolving performance issues, and maximizing productivity.

The Sales and Operations Manager will lead a sales team, mentor staff, develop sales strategies, and drive revenue growth while collaborating with operations and monitoring KPIs.

Support customer quality metrics by monitoring and evaluating third-party carrier performance, maintaining databases and scorecards, preparing reports and presentations, developing reporting tools, creating standardized work procedures, liaising with carriers/customers on claims, driving continuous improvement and cost savings, and traveling (~10%) to support root cause and corrective action activities.

Manage daily last-mile contract carrier operations including scheduling, route planning and dispatch, staff supervision and training, compliance with warehouse policies, performance improvement, client-facing support, and occasional on-site coordination.