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Supports key accounts by entering and tracking freight loads, scheduling pickup and delivery appointments, updating customers on shipment status, resolving issues, maintaining accurate Transportation Management System records, preparing loads for accounting, and monitoring reports. The role prioritizes account workload and communicates shipment, billing, and follow-up issues to sales and carrier operations teams.

Provides logistics support by entering customer loads, monitoring pickups and deliveries, coordinating routing and dispatch, scheduling delivery appointments, communicating shipment status, validating load data, investigating shortages or damages, and directing drivers to ensure timely deliveries.

Manage key intermodal and drayage customer accounts as the primary relationship contact. Responsibilities include expanding accounts, coordinating with operations and carrier partners, negotiating rates and capacity, overseeing shipments from port through final-mile delivery, resolving issues, tracking milestones, maintaining reporting accuracy, and monitoring billing, accessorials, and cost controls.

Leads daily managed transportation operations for a dedicated account, supervising transportation specialists, shipment execution, customer and carrier support, KPI performance, escalations, staffing, reporting, and continuous improvement. Oversees carrier relationships, resolves service issues, analyzes transportation metrics, implements corrective actions, and ensures cost, quality, safety, and customer service objectives are met.

Provides logistics support by entering and monitoring loads, coordinating routing and dispatch, tracking pickups and deliveries, communicating status updates, scheduling appointments, validating load data, documenting shipment issues, and providing driver directions. Requires at least one year of logistics experience; transportation industry knowledge and a high school diploma are preferred.

Manage customer shipments from load entry through delivery, including scheduling pickup and delivery appointments, tracking shipment status, updating customers, resolving issues, maintaining reports, entering accurate TMS data, and preparing loads for accounting. Support sales and carrier operations while prioritizing account workloads and monitoring performance reports.

Supports customer accounts by entering and tracking loads, scheduling pickup and delivery appointments, monitoring shipment statuses, resolving shipment issues, communicating updates, preparing loads for accounting, maintaining reports, and escalating billing or operational concerns. The role requires strong communication, attention to detail, follow-up skills, prioritization, and the ability to work independently in a fast-paced transportation environment.

Supervise transportation and logistics operations, including route planning, dispatch, dock activities, supplier performance, disputes, delivery tracking, and customer issue resolution. Lead continuous improvement and Lean initiatives to reduce costs and improve performance. Manage hiring, training, evaluations, discipline, safety, and conflict resolution while maintaining shipping documentation and analyzing root causes of service issues.

Manages quality management processes, continuous improvement, inventory and operational metrics. Leads training, work-instruction reviews, process and data modeling, system implementations, upgrades, and warehouse management system support. Evaluates client requirements, develops proposals and cost estimates, configures systems, trains users, and provides post-implementation support. Requires leadership of Lean improvement and Kaizen events, process improvement expertise, and at least five years of relevant experience.

Provides logistics support through order entry, routing, dispatching, and traffic coordination. Maintains customer and load records, monitors pickups and deliveries, communicates shipment status, verifies delivery data, investigates shortages or damages, schedules appointments, and provides routing instructions to drivers. Requires at least one year of logistics experience and supports accurate, timely freight movement and documentation.