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Manage oversight and execution for Premium Plus customer accounts at RXO, coordinating transportation solutions between shippers and carriers, ensuring efficient service delivery and performance against customer expectations.

Manage daily LTL SMB account operations including tracking shipments, load board management, freight classification and pricing for quotes, carrier selection, issue resolution, and building relationships with customers and carriers to ensure service and profitability.

The Business Development Representative identifies new business opportunities, develops leads, maintains customer relationships, and drives revenue growth while managing operational needs of accounts.

Identify and develop leads through research and cold calling, negotiate rates and terms, maintain relationships with customers and carriers, update internal systems and reports, ensure shipment integrity and accurate billing, and support daily account operations to drive revenue and volume growth.

Sell brokerage services to new and existing customers by prospecting leads, cold calling, and negotiating profitable rates. Maintain industry knowledge, coordinate with team and carriers to secure equipment and terms, follow shipment procedures, and update internal tracking and reporting systems.