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Provide hands-on IT support for the San Francisco office, administer identity and application lifecycles, manage Mac endpoints, automate recurring IT tasks, troubleshoot systems and network issues, and support SOC 2 and ISO 27001 compliance. The role owns the support queue, improves IT operations, implements service-management projects, and builds scalable workflows across identity, SaaS, security, and endpoint management.

Own the company operating model and FP&A cadence: build and run forecasting, revenue truth, GTM finance, unit economics, pricing analysis, and board/investor materials. Partner with execs to quantify tradeoffs across hiring, pricing, segments, and margin while building finance tooling and processes.

Design and run research programs focused on agent systems, signal classification, cost-efficient inference, and behavioral benchmarking in applied AI. Build evaluation frameworks, conduct experiments, and convert findings into production systems to define applied AI research agendas.

Owner of quota/commission modeling, territory design, and GTM performance analytics. Build AI-driven reporting, set pipeline targets, run attribution, and partner with VP RevOps and Finance to inform board-level decisions.

Build, operate, and scale the platform infrastructure powering Rox agents. Design real-time ingestion, low-latency retrieval, agent execution frameworks, cloud deployments, CI/CD, observability, and developer tooling while ensuring reliability and operational excellence.

Design and run GTM onboarding and ongoing enablement for Sales, SEs, and BDRs. Translate weekly product releases into field-ready training, build certification-based skills programs (demos, value selling), run weekly enablement cadence, support competitive intelligence and play design, and apply AI tools (including Rox) to automate and measure enablement impact on ramp time, win rates, and adoption.

Own revenue and product analytics: build KPIs, dashboards, dbt-style data models, run product/usage experiments, partner with GTM, and deliver executive insights to scale revenue operations.

As a Forward Deployed Engineer, you'll onboard and support AI-native workflows for revenue teams, ensuring customer value through demos and integration sessions.

As an Account Executive at Rox, you will lead value-driven sales cycles, engage with C-level decision-makers, and develop customized sales strategies for AI-native platforms. The role involves understanding customer needs, refining sales processes, and contributing to product development.

As a Backend Platform Engineer, you'll build AI-driven workflows, design scalable systems, and engage with customers to deliver impactful features in a fast-paced environment.