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Convert inbound inquiries into sales through showroom consultations, phone, chat, and email. Generate quotes, follow up with prospective customers, nurture leads, and complete orders. The role requires strong customer communication, sales motivation, confidence, understanding of buying behavior, and comfort using the phone. Saturday shifts are scheduled to support weekend consultations and maximize sales opportunities.

Convert customer inquiries into sales through showroom consultations, phone, live chat, and email. Provide personalized quotes, follow up with prospective buyers, and guide customers through purchasing decisions. The role includes scheduled Saturday consultations, high-volume inbound communication, outbound lead nurturing, and collaboration within a fast-paced e-commerce environment.

Own end-to-end launches and product upgrades across global markets. Coordinate Product Development, suppliers, Supply Chain, Ecommerce, Marketing, Sales, Compliance, and country teams to achieve launch readiness. Manage milestones, dependencies, risks, quality gates, documentation, inventory, Shopify setup, training, testing, and go/no-go decisions. Improve launch processes through retrospectives, risk tracking, SKU transitions, and installation manual quality improvements.

Own the global commercial performance and growth strategy for PERGOLUX’s tailormade pergola category. Drive revenue, conversion, contribution margin, pricing, product presentation, UX, promotions, bundles, upsells, and channel experiments across international Shopify markets. Use funnel analytics and customer insights to remove commercial bottlenecks, inform product development, and enable local sales teams through playbooks, training, objection handling, and pricing guidance.

As a Junior Inbound Sales Representative, you'll manage warm inbound leads, conduct consultations, present products, and collaborate with teams to ensure seamless sales processes.