Own demand generation and customer lifecycle marketing across the funnel, from paid acquisition and lead nurturing through onboarding, retention, and cross-sell. Build HubSpot campaigns, workflows, dashboards, attribution, segmentation, and lifecycle programs. Analyze conversion and revenue performance, run experiments, use AI tools, coordinate with sales and customer success, manage events and webinars, and maintain execution plans and data hygiene.

Provide customer support for chiropractic practices through chat, email, phone, and Zoom. Troubleshoot product issues, educate users, document interactions, manage escalations, identify recurring pain points, and collaborate with Support, Product, Engineering, Billing, and Tier 2 teams. The role requires clear communication, ownership, curiosity, organization, adaptability, technical comfort, and thoughtful use of AI in a fast-moving SaaS environment.

Prospect and qualify chiropractic practices via outbound/inbound outreach, run discovery to uncover operational pain, create urgency tied to business impact, and schedule high-quality demos while maintaining CRM hygiene and collaborating with AEs.