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Design, implement, and support secure, scalable Microsoft Azure and Microsoft 365 environments. Administer Entra ID, networking (VNets, Private Endpoints, DNS, VPN), storage (Blob, File Shares), AVD, and M365 collaboration tools. Lead tenant migrations, cross-tenant collaboration, cost optimization, backup/retention, and act as escalation for complex cloud identity, networking, and storage issues while promoting security best practices.

The M365 Power Platform Specialist will design and implement automation solutions using Microsoft tools to enhance workflows and optimize business processes while collaborating with stakeholders to deliver tailored solutions.

Lead and manage the Service Desk team, owning hiring, workforce planning, KPIs/SLAs, escalation governance, ITSM maturity, knowledge management, and cross-team collaboration to ensure high-quality end-user support.

The AI Solutions Consultant partners with business teams to design and implement AI-based solutions using standard platforms, observing workflows and integrating AI tools to enhance business processes.

The Director of Business Intelligence leads enterprise data strategy, builds high-performing analytics teams, and oversees executive reporting, forecasting, and analytics delivery, ensuring alignment with business goals.

The AI Enablement Program Manager drives AI adoption through training, communication, and ROI reporting, overseeing the AI program's execution and collaboration with stakeholders.

The Cloud Communications Engineer manages Microsoft Exchange Online and Teams, ensuring efficient communication and collaboration, while troubleshooting issues and maintaining operational standards.