Top Tech Jobs & Startup Jobs

Build and scale GC AI’s customer advocacy, referral, reference, and customer storytelling programs. Responsibilities include recruiting and supporting advocates, launching a referral program, producing case studies and podcasts, preparing customers for analyst and PR opportunities, managing review-site presence, creating customer-proof assets and libraries, and partnering with Sales, Customer Success, Product Marketing, Content, and Revenue Operations.

Owns GC AI’s field and event marketing strategy, pipeline generation, event roadmap, executive dinners, conferences, international expansion, budgets, vendors, and event ROI measurement. The role partners closely with sales and demand generation, sets meeting and pipeline goals, and builds and leads a field marketing team supporting strategic, enterprise, and EMEA sales.

As a Customer Success Manager, you'll lead customer onboarding and renewals, ensuring adoption of AI in legal workflows and developing relationships with key stakeholders.

Maintain employee records, HRIS data, PTO administration, I-9 compliance, onboarding, offboarding, and personnel-file audits. Respond to employee questions, prepare workforce reports, support engagement initiatives, and improve People workflows using AI and other tools. The role requires confidentiality, strong organization, attention to detail, sound judgment, and adaptability in a rapidly growing company.

Coordinate high-volume, complex interviews across teams, manage scheduling logistics and urgent reschedules, and improve candidate experience. Configure Ashby automations, use AI to streamline recruiting workflows, track scheduling metrics, administer interviewer training, and support recruiting events. Partner with recruiters, hiring managers, and leadership in a fast-paced startup environment while building scalable recruiting operations.

Own GC AI’s marketing-sourced and influenced pipeline, including demand planning, forecasting, funnel KPIs, attribution, and spend efficiency. Build integrated full-funnel and account-based campaigns across self-serve, mid-market, enterprise, and expansion motions. Lead and grow the demand generation team, partner with Sales, SDRs, RevOps, Marketing Operations, Product Marketing, Brand, and Customer Success, and scale systems, processes, and operating rhythms.

Shape legal AI products by designing evaluations, validating AI outputs, translating legal workflows into product requirements, and turning customer feedback into product improvements. Partner with Engineering, Product, Design, and GTM teams from discovery through launch. Provide legal expertise, define quality standards, create evaluation metrics, and guide roadmap decisions for AI experiences used by in-house legal teams.

Lead GC AI’s global Customer Success and Support organization through rapid growth. Own post-sale strategy, team structure, staffing, compensation, support operations, customer tiering, onboarding, renewals, expansion, retention, escalations, advisory programs, and customer feedback loops. Build dashboards and health scores, partner with Sales on revenue retention, and collaborate with Product and Engineering to convert customer insights into roadmap priorities.

Lead GC AI’s People and Talent functions through rapid growth. Build scalable HR infrastructure, policies, compensation and leveling frameworks, benefits, performance management, employee relations, talent acquisition, HRIS operations, and manager enablement. Advise executives on organizational design and workforce planning, coach leaders through complex people matters, build the People team, support distributed international employees, and implement practical AI and LLM applications across People operations.

Leads and scales product marketing for a legal AI platform, owning positioning, narrative, launches, pricing, packaging, enablement, competitive strategy, customer research, market intelligence, and category leadership. Partners cross-functionally with Product, Sales, Customer Success, Finance, and Marketing to drive adoption, revenue, expansion, and win rates. Builds the product marketing team and operating systems while combining strategic leadership with hands-on execution.