Develop and maintain Epic Cogito business intelligence solutions using Reporting Workbench, Radar, SlicerDicer, SQL, Clarity, and Caboodle. Build reports, dashboards, scorecards, data extracts, and analytics tools supporting clinical, financial, quality, compliance, and operational initiatives. Gather requirements, optimize queries, ensure data governance and HIPAA compliance, support Epic implementations and upgrades, document solutions, conduct testing, and train end users.

Design, develop, configure, and support Edifecs applications and healthcare EDI interfaces. Process HIPAA transactions, create mappings and validation rules, troubleshoot production integration issues, and collaborate with business and operations teams. Support testing, documentation, regulatory compliance, and workflow improvements across payer environments.

The Director of Payer manages client engagements, operational management, business development, and people management while overseeing P&L, driving profitability, and ensuring team success.