Make high-volume outbound calls to investigate, bill, and resolve workers' compensation medical claims for hospitals and providers. Submit bills and documentation to payers, follow up on denials, review payer responses, coordinate with employers/attorneys/patients, and support team projects to maximize client revenue. Training provided; performance measured by productivity metrics.

Perform high-volume outbound calls to investigate auto accidents, identify the liable payer, submit bills and documentation to insurers, follow up on unpaid or denied claims, resubmit for additional payment, and support denial reports, audits, and team productivity metrics.