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Drive MSP channel growth across EU and AU by building partner relationships, meeting quarterly new-partnership and revenue quotas, delivering technical product demonstrations, managing a sales pipeline and CRM, collaborating with customer success and product teams, and using market insights to identify opportunities.

Outbound-focused BDR responsible for researching, qualifying, and engaging MSP prospects, building outbound sequences, managing leads in HubSpot and Outreach, collaborating with sales and cross-functional teams, and meeting monthly/quarterly productivity and pipeline goals.

Lead 24/7 MDR/SOC operations: manage coverage, SLAs, QA, playbooks, and analyst development; act as final T3 escalation, run hunts across EDR/ITDR/email, use BigQuery/SQL/KQL for triage, and partner with MSPs and product teams.

Manage a portfolio of MSP accounts through onboarding, adoption, renewal, and expansion. Use health scores, usage data, and AI insights to prioritize outreach, mitigate churn risk, run business reviews, and drive upsell in partnership with Sales. Pilot AI-enabled workflows and help build CS playbooks.