Sell Scotch's integrated POS, payments, hardware, and e-commerce platform to US liquor store owners through inbound and outbound outreach. Call on stores regularly, act as trusted technology advisor, close deals, and coordinate with onboarding and support to ensure smooth merchant transitions.

Serve as the senior escalation point for complex issues on Scotchs Android POS platform and hardware. Diagnose software and hardware faults, analyze logs and network configs, support customers and Engineering to reproduce and resolve issues, maintain documentation and KB articles, assist with releases and hardware testing, and participate in on-call rotations for critical incidents.