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Provides enterprise-level technical leadership for Client Operations, governing architecture standards, platform implementation, support models, and client migration strategies. Serves as the DI platform authority and leads scalable migration to Votiv. Partners with executives, Product, Engineering, Sales, and Professional Services on complex client solutions, strategic pursuits, technical governance, risk management, and services growth. Influences decisions across organizational boundaries, develops repeatable implementation patterns, and mentors senior technical teams.

Hands-on Communications Manager responsible for US media relations, PR execution, and employee communications. Duties include drafting and editing communications, pitching stories, briefing spokespeople, managing PR agency coordination, supporting executive thought leadership, amplifying earned media with social, tracking PR performance, and assisting with reputation and internal communications to keep the company aligned.

Supports audit and compliance programs by coordinating SOC 2 Type II and PCI DSS assessments, collecting evidence, validating controls, tracking remediation, preparing compliance reports, and assisting with customer security reviews, regulatory examinations, and continuous compliance improvements.

Lead Candescent’s enterprise IAM program, including identity governance, privileged access management, authentication, access lifecycle controls, and Zero Trust adoption. Oversee IAM strategy, technology implementations, compliance, audits, access reviews, privileged activity monitoring, incident response, and cloud identity security across workforce, customer, partner, and business environments. Manage and develop IAM engineers, analysts, and administrators while partnering with security, infrastructure, engineering, HR, risk, compliance, and audit teams.

Administer and calculate sales commissions, validate results through audits and reconciliations, prepare accruals and financial reports, support close activities, and resolve commission inquiries. The role maintains controls, analyzes compensation trends, supports budgeting and forecasting, improves processes, and partners with Finance, Sales, HR, Payroll, and Revenue Operations on compensation plans and system enhancements.

Provide legal leadership for product, privacy, AI governance, and commercial transactions across fintech and SaaS products. Advise product, engineering, security, and compliance on regulatory, data protection, and emerging technology risks. Lead AI governance, draft and negotiate technology agreements, maintain privacy frameworks and DPAs, develop legal playbooks, and manage a team of international attorneys while advising executive leadership and the Board.

Manage approximately 15 digital banking clients across the Western U.S., owning retention and expansion revenue goals. Build executive relationships, conduct business reviews, identify product expansion opportunities, educate clients, deliver proposals, negotiate renewals, and coordinate with internal sales, marketing, product, and implementation teams. The role requires banking or credit union experience, consultative SaaS/PaaS selling, strategic account management, and independent remote work.

Owns a portfolio of approximately 15 digital banking clients in the Western U.S., driving retention, renewals, revenue expansion, and product adoption. Builds executive relationships, conducts business reviews, develops proposals, negotiates contracts, and provides consultative guidance on digital strategy. Partners with sales, marketing, product, and implementation teams to ensure client success while representing the company at industry and client events.

Manage approximately 15 digital banking clients across the Western U.S., driving retention, renewals, revenue growth, and product expansion. Build executive relationships, conduct business reviews, align digital strategies with client outcomes, present proposals, negotiate contracts, and promote multi-product adoption. Collaborate with sales, marketing, product, and implementation teams to support client success. Represent the company at trade shows, conferences, and client events.

The Senior Accountant will ensure accurate financial reporting, manage monthly close processes, maintain compliance with US GAAP, and collaborate with cross-functional teams.