Manage outsourced BPO partnerships on a 12-month maternity cover: run forecasting and invoice reconciliation, maintain QA frameworks and Tableau dashboards, build SOWs with Procurement, deliver performance presentations, and support rollout of strategic initiatives with KPI definition and trend analysis.

As a Senior Salesforce Engineer, you'll design and maintain Salesforce solutions, integrate with core services, optimize CI/CD pipelines, and uphold code quality standards.