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Responsable de la gestión integral de nómina, emisión de reportes, control de procesos post-payroll (contabilidad, seguridad social e impuestos) y análisis de convenios colectivos.

Serve as the payroll subject-matter expert for Costa Rica, ensuring Strada Pay compliance with local laws, informing product development, maintaining country documentation, improving payroll processes, supporting deployments and pre-sales, and collaborating with global Country Champions to drive continuous improvement and standardization.

Serve as the country payroll subject-matter expert for Peru, ensuring Strada Pay compliance with local laws, advising product development, maintaining country workbooks, improving payroll processes, supporting client deployments and pre-sales, and driving continuous improvement and alignment within the Country Champion network.

Responsible for leading and delivering complex U.S. payroll solutions, collaborating on configurations, overseeing project phases, and ensuring compliance and accuracy.

The Payroll Tax Analyst manages payroll tax accounting, reporting, and compliance, providing expert guidance, process improvements, and client support while ensuring accuracy in tax-related financial activities.

The Senior Associate manages escalated customer HR inquiries, providing expert support and solutions while ensuring high-quality service delivery. The role requires strong communication and analytical skills, handling issues with minimal supervision and documenting interactions effectively. The position also involves training new hires and improving customer satisfaction processes.

The Performance Management Specialist supports state agencies with employee performance evaluations and customer interaction, ensuring accurate administrative tasks and seamless communication.

The Problem Resolution Associate provides bilingual customer service, resolving issues, updating databases, and ensuring customer satisfaction, while supporting various HR and benefits services.

The Operations Manager is responsible for managing delivery teams, enhancing customer satisfaction, optimizing operations, and leading client relationships in a call center environment.

The Benefits Case Team Specialist supports the Case Team by processing casework, resolving customer inquiries, and providing guidance on benefits and HR services, while maintaining high quality and operational excellence.