Supports day-to-day digital commerce operations for client products across major retail and eCommerce platforms. Responsibilities include maintaining accurate listings, troubleshooting retailer issues, reviewing data discrepancies, investigating chargeback opportunities, tracking project tasks, communicating updates, collaborating cross-functionally, and completing a semester-long process improvement project.

Generates new business opportunities through prospect research, personalized multichannel outreach, marketplace audits, competitive intelligence, and pitch development. The role uses commerce data, AI tools, automation, and HubSpot to identify growth opportunities for brands across Amazon, Walmart, Target, retail media, DTC, and emerging commerce channels. It also supports proposals, CRM management, pipeline reporting, and continuous improvement of business development processes.

Analyze consumer, shopper, market, category, pricing, and performance data to identify retail growth opportunities. Translate complex findings into clear reports, visualizations, presentations, and business recommendations for assortment, promotions, go-to-market, and category decisions. Collaborate with sales, search, insights, and client teams, track shared KPIs, and improve processes for collecting and communicating insights.