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Analyze engagement and usage data to identify customer journey friction, lead quality initiatives, and improve call center and support workflows. Redesign processes, automate operations, track performance, and collaborate with Product, Customer Success, and Engineering to implement scalable systems. Present data clearly while managing multiple priorities in a fast-paced startup environment.

Serve as a business-minded legal partner across commercial contracting, corporate matters, employment, privacy, healthcare compliance, product counseling, AI, and general business issues. Negotiate enterprise technology agreements, advise leadership and cross-functional teams, support HIPAA and data protection needs, manage outside counsel, and build scalable legal templates, policies, playbooks, and approval processes.

Support development, testing, launch, and improvement of AI agent workflows for healthcare revenue cycle. Define requirements, analyze customer and operational feedback, run QA and pilots, track agent performance, create documentation, and collaborate with Product, Engineering, Operations, Customer Success, and Sales to scale reliable automation.

Drive new enterprise business across healthcare segments by owning full sales cycles: prospecting, discovery, solution design, negotiation, and closing. Develop account strategies, build pipeline, engage cross-functional stakeholders, create business cases, lead pilots and proposals, and inform go-to-market strategy by testing emerging markets and sharing customer insights.

As a Sales Development Representative, you'll drive outbound prospecting in healthcare, qualifying leads, and collaborating with marketing to enhance campaigns.

The Senior Full Stack Engineer will develop back-end systems in Python and create front-end applications using JavaScript/TypeScript and React. Responsibilities include owning product features, designing APIs, and optimizing performance within an AI healthcare platform.

Design, build, operate, and maintain backend services and scalable APIs for AI-powered healthcare workflows on GCP. Own well-scoped projects from design through delivery, debug production issues, collaborate cross-functionally, and build with HIPAA awareness and strong testing, observability, and security practices.