Coordinates community and corporate events, marketing campaigns, promotional materials, website initiatives, and online marketing tracking. Conducts customer and competitor research, analyzes sales and web data, prepares forecasts and reports, creates product marketing copy, and supports promotional activities. The role collaborates with marketing leadership to improve brand awareness, market share, and campaign performance across residential and commercial sales.

Drive net-new commercial revenue across Southwest Indiana by selling hosted VoIP, business internet, networking, access control, and security camera solutions. Responsibilities include prospecting, consultative discovery, proposals, negotiations, closing, onboarding coordination, CRM management, forecasting, community networking, demonstrations, and meeting revenue targets. The role serves as a technology advisor to commercial customers and requires regional travel, B2B solution-selling ability, strong presentations, and a valid driver's license.

Owns the architecture, implementation, administration, lifecycle, and support of residential and commercial voice technologies. Designs and manages VoIP, SIP, hosted PBX, unified communications, contact center, WebRTC, call-routing, and related network solutions. Leads complex implementations, troubleshooting, escalations, cutovers, vendor relationships, documentation, and service-delivery improvements while coaching technicians and supporting customer requirements.