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Supports digital media campaign setup, monitoring, creative trafficking and quality assurance across Meta Ads, TikTok Ads and Google Ads. Tracks performance metrics such as CTR, CPM and CPC, compiles reports, troubleshoots basic delivery issues, supports optimization, and coordinates with internal teams to ensure timely campaign execution.

Implements, traffics, launches, monitors, and optimizes digital advertising campaigns across multiple platforms. Responsibilities include creative and tracking QA, budget and targeting adjustments, troubleshooting delivery issues, campaign reporting, KPI analysis, documentation, stakeholder coordination, and adherence to campaign governance processes. The role also supports testing new advertising formats and developing digital campaign management expertise.

Sets up, traffics, launches, monitors, and optimizes digital advertising campaigns across multiple platforms. Responsibilities include creative and tracking QA, budget and targeting adjustments, troubleshooting campaign issues, preparing performance reports, tracking KPIs, and maintaining campaign documentation. The role collaborates with sales, creative, content, ad technology, engineering, and operations teams while following campaign governance procedures and developing expertise in digital advertising platforms and measurement practices.

Provides first-level technical support, monitoring, incident management, troubleshooting, and fault resolution for OTT platforms including Astro Go and Sooka. Manages live events, promotions, app configurations, content performance, tickets, escalations, reports, inventory, documentation, system upgrades, vendor coordination, and project implementation. The role also supports application optimization and internal custom system development while working 12-hour shifts, including weekends.

Develop and maintain full-stack applications using React.js, Node.js, Java, AWS, MySQL, and DynamoDB. Build responsive frontend components, secure RESTful APIs, cloud-native services, and CI/CD deployments. Participate in Agile ceremonies, code reviews, troubleshooting, documentation, testing, and collaboration with product, design, QA, and DevOps teams. Use AI-assisted development tools for coding, testing, debugging, refactoring, and documentation.

Supports partnership and trade marketing activities, including campaign coordination, trade communications, performance tracking, retailer master data maintenance, reporting, presentations, and administrative tasks. The intern collaborates with sales, marketing, product, and corporate teams while gaining exposure to partnership management, retail activation, campaign execution, and stakeholder management.

Supports digital asset development, website content updates, customer onboarding initiatives, marketing campaigns, sponsorship coordination, campaign tracking, and customer-base analysis. Assists with contract renewals, re-contract fulfillment, revenue-growth activities, and related administration while collaborating with Marketing and Digital teams.

Own prepaid portfolio performance and CRM lifecycle initiatives, analyzing customer behavior, churn, retention, usage, revenue, and engagement. Develop dashboards, segment customers, manage campaigns, measure incremental impact, and optimize offers and journeys. Partner cross-functionally to execute initiatives, improve monetization and customer value, and deliver measurable commercial outcomes through testing, analysis, and continuous optimization.

Designs and improves end-to-end customer journeys across products, services, and touchpoints. The role analyzes customer feedback and operational data, identifies pain points, develops service blueprints and standards, and leads cross-functional CX initiatives from planning through benefit realization. It also supports governance, customer communications, insight frameworks, stakeholder alignment, and capability building.

Leads customer retention, churn reduction, lifecycle strategy, commercial performance, and subscriber growth initiatives. Develops retention campaigns, customer journeys, targeted offers, and business cases while monitoring churn, ARPU, revenue, and campaign performance. Partners with content teams on TV, OTT, and streaming strategies, using customer behavior, viewership data, segmentation, and predictive models to identify growth opportunities and improve customer lifetime value.