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Lead NYCHA's Office of Impartial Hearings, overseeing hearing officers and staff, managing scheduling, case management, and quality control. Ensure hearings comply with federal, state, and NYCHA rules; establish performance metrics and procedures; reduce backlogs; lead process reengineering, training, and modernization; manage complex legal issues and vendor language services.

Manage and monitor a portfolio of COMPASS afterschool programs, ensuring contractual compliance, health and safety protocols, and program quality. Conduct site visits (including late afternoons/evenings), review and approve program plans and fiscal reports, provide technical assistance and corrective actions, participate in contract negotiations, train CBOs on DYCD CONNECT, and prepare performance reports and recommendations.

Consolidate, analyze, and report financial and workforce data for the Budget and Finance division. Produce executive oversight reports, monitor expense and capital budgets, track cash operations and bank reconciliations, prepare recurring and ad hoc reports and dashboards in Excel, support forecasts and process improvements, and serve as the central reporting liaison for finance and budget units.

Lead implementation of data governance across the Enterprise Data Platform and DOHMH. Manage DGIU staff and the Open Data Coordinator, create policies, workflows, training, and project plans, align governance with legal/privacy requirements (e.g., HIPAA), collaborate with IT and BDTS teams, and ensure compliance with open data laws and data access controls.

Conduct operational and financial audits of HRA/DSS/HRA programs and providers, assess compliance and internal controls, assist in audit planning, prepare documented audit findings, recommend corrective actions, and participate in entrance/exit conferences, staff meetings, and training.

Process procurements and contracts for services, goods, and construction; draft solicitation specifications; use City systems to create purchase orders; consult internal units on requirements; maintain procurement status reports and databases; perform responsibility determinations and ensure compliance with funding rules and timelines.

Lead DYCD's legal strategy with emphasis on contracting and procurement. Oversee drafting, negotiation, compliance, risk mitigation, interagency coordination, and a high-performing legal team. Integrate legal guidance into program, fiscal, and operational priorities and drive process improvements and special projects.

Provide technical support and troubleshooting for mobile devices and carrier services, manage ServiceNow incidents, perform MDM provisioning and enrollment, coordinate orders with carriers and account teams, maintain inventory, and assist agency mobile coordinators with device configuration and procurement.

Serve as strategic advisor to the Deputy Commissioner for Operations; manage cross-functional projects, develop SOPs, ensure compliance with city financial protocols, analyze data and prepare executive presentations, and coordinate stakeholders across HR, IT, Finance, Procurement, Facilities, and related units.

Manage and coordinate NYPD procurements and contract administration, develop solicitation documents, ensure compliance with City procurement rules, use PASSPort/FMS, perform vendor due diligence, and advise stakeholders on procurement methodology.