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Support translation of agency strategy into operational change by managing workstreams, facilitating stakeholder workshops, documenting and redesigning workflows, maintaining project plans and dashboards, conducting qualitative and quantitative analysis, and drafting communications to drive adoption and improve service delivery.

Process and track employee timesheets and exceptions in CityTime, maintain schedules and approval trees, set up employees and consultants, handle Remedy tickets and password resets, generate supplemental paychecks, process leave and LWOP, ensure compliance with time and leave policies, provide timekeeping customer service and training.

Supervise and train payroll staff; ensure accurate bi-weekly payroll processing and compliance with city payroll policies, civil service laws and collective bargaining; audit personnel/payroll transactions in PMS/NYCAPS; manage lump-sum and ATG payments, payroll reports, garnishments, and payroll certifications; serve as agency security officer for payroll systems; provide customer service and resolve payroll discrepancies.

Senior attorney role within the Department Advocate's Office conducting investigations and legal analysis of alleged misconduct, preparing cases for disciplinary action, and ensuring integrity of the disciplinary process for NYPD members.

Assist project managers with entry-level project management tasks for public building projects: maintain project management information systems, establish schedules and cost plans, coordinate client agencies, contractors, and departments, review schedules and reports, perform field inspections, prepare management reports, and help resolve schedule and budget issues.

Provide clerical and administrative support including payment data entry, filing, document management, impounded vehicle redemptions, distributing waste disposal tickets, supporting special projects and research, and handling confidential information.

Supervise teams that review and process property tax exemption and abatement applications. Ensure eligibility determinations using valuation knowledge, manage workflow, QA, training, reporting, stakeholder engagement, and system testing/implementation support.

Coordinate workplace accommodations and accessibility for employees and the public; manage accommodation requests, language access and volunteer language bank; procure equipment/services; maintain records and EEO database; prepare reports; support EEO Officer and assist with trainings, presentations, and DEI initiatives.

Supervise camera operations processing unit handling red light, speed, bus lane, and other violation NOL issuance. Oversee camera technicians, perform QA audits, generate reports, troubleshoot technical issues, and handle scheduling, timesheets, overtime, and other supervisory HR duties.

Oversee and manage multiple audit teams through planning, testing, analysis, reporting, and QA to ensure audits meet GAGAS standards; supervise staff development, performance reviews, and audit documentation to produce accurate, persuasive findings and recommendations.